You Can Expect Exceptional Service

You Can Expect Consistant	W
Value & Exceptional Service	Bellevue Commons Inc

1200 112th Ave NE B100 Bellevue, WA 98004 (425) 462-8000/Fax (425) 450-2600

Agency Duties: a. Exercise reasonable skill and care; b. Deal honestly with you and in good faith; c. Provide loyalty by taking no action that is adverse or detrimental to your interest in a transaction; d. Timely disclose of any conflicts of interest that may arise; e. Advise you to seek expert advice on matters that are beyond my expertise; f. Not disclose any confidential information from or about you
Communication: a. Counsel with you to discover your particular needs and wants; b. Explain the purchasing process and provide you with pertinent purchasing information; c. Report to you findings on perspective properties; d. Provide to you a calendar of scheduled showings; e. Provide to you an accurate estimate of the total cash required to purchase a home; f. Provide accessibility through pager, cell phone, voice-mail, email, direct access line, fax, etc.; g. Pass on information that may enhance your bargaining position; h. Coordinate communication between you and the Seller, loan company, escrow, and listing agent; i. Prepare and explain purchase documents before you sign; j. Keep you informed from start to finish, and after closing
Preparation: a. Educate you about the financial market, new loan programs, and up-to-date market information; b. Assist you in shopping for financing; c. Check computer listings daily; d. Set up internet home tours via the Windermere web site; e. Preview properties before showing to ensure that our time together is productive; f. Call listings agents to check on availability of listings
Service: a. Problem solve; b. Leadership - Provide guidance and empower you to make good decisions; c. Advocacy - Promote and protect your best interest; d. Negotiate on your behalf for the best price and terms; e. Provide negotiating strategies for dealing with issues that potentially impact the value of the property i.e.: LP siding, oil tanks, electromagnetic fields, asbestos, lead paint, etc.; f. Tap into my network of support; g. Provide clear expectations about the process from the lender, the inspector, the escrow, the title and from me; h. Research and follow-up on any homes, signs or ads you may see; i. Show you homes in any neighborhood of your choice; j. Research any special needs you have regarding potential properties; k. Give you advice, opinions and recommendations regarding the properties you see; l. Disclose to you known material facts; m. Point out reasons “Not to Buy”; n. Assist you in obtaining a general home inspection of the property, if you desire; o. Monitor the transaction through escrow and closing; p. Enlist the support and knowledge of my manager to counsel me on any situation that may arise; q. Be a reference source for you to help find school information, utilities and special services; r. If appropriate, attend closing with you; s. Arrange possession of your new home and coordinate between you and the Seller.